A Study in the Electronics Industry in Bangladesh Using Grey Decision-Making Trial and Evaluation Laboratory (DEMATEL) Methodfor Obtaining Sustainability in Supply Chain Management

Md. Mamunur Rashid, Asadul Islam Tonmoy, Sanjida Islam, Ihan Howladar

Abstract:

Sustainability has long been seen as a significant organizational concept that aids businesses in achieving competitive advantage and creating value in the society by minimizing environmental risk and effect while improving the environmental, financial, and social achievements of their supply chains. The current study identifies the Critical Success Factors (CSFs) for adopting Sustainable Supply Chain Management (SSCM) in an emerging economy's electronics industry. With the help of twelve industrial experts from two electronic industries and based on literature review, total 20 CSFs were selected for implementing Sustainable Supply Chain Management (SSCM) in Bangladesh. And from those 20 CSFs, 10 final CSFs were selected through Pareto analysis. The methodology of this study based on Grey Decision-Making Trial and Evaluation Laboratory (DEMATEL) has been applied to envisage the organization of the interrelationships among the identified CSFs. While this study can serve as a reference for managers, practitioners, and administrations in the electronics industry to embrace and oversee the ideas of sustainability and make strategic and technical decisions to apply SSCM in Bangladesh's electronics businesses. The factors which has been found out with the greatest influence in this paper are health & safety, hazardous materials, corporate social responsibilities (CSR), and training & education, as determined by the results and findings.

Keywords:

Critical success factors, Social achievements, Sustainable, Supply chain management

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